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How to Use Your Results to Improve Patient Experience and Star Ratings

DSS Research analyzed the results of tens of thousands of Home Health CAHPS® surveys to understand which factors really drive overall satisfaction with an agency and the likelihood for patients to recommend an agency to family members or friends.

Download the white paper to learn:

  • The four most important measures of the survey
  • Where to start when putting your results to use
  • How DSS can help